Q:
How does VideoHandshake's technology compare to Skype's or that of an
off-the-shelf webcam?
A: VideoHandshake offers high-end technology, a professional studio,
and one-stop shopping, none of which you get from Skype or an off-the-shelf
webcam.
More specifically:
Video
Quality. With VideoHandshake's high resolution camera and monitors,
and with the collaboration of the remote site, joining a videoconference
in our studio is an experience that's as close as you can get to actually
being at the remote location. Broken connections are extremely rare.
Skype, on the other hand, does not use a direct (peer-to-peer) connection
between sites. Its signal has to be relayed. Thus, its resolution suffers,
and its video link is often interrupted.
Comfortable Viewing.
You can only view a Skype session on your computer's monitor. If several
people need to participate in your videoconference (such as attorneys,
clients, court reporters, support staff, and videographers) crowding
around a single computer monitor is awkward and inefficient at best.
Sound Quality.
VideoHandshake's sound system offers crisp, clear audio in perfect sync
with its video. The quality of the voice transmission over VideoHandshake's
VTX technology is without equal. Participants in VideoHandshake's videoconferences
can speak in normal tones of voice. Because court reporters must be
able to hear and capture every nuance of a conversation, corner-cutting
on the sound quality of a videoconferenced deposition is not a good
idea. Skype is free, and you get what you pay for.
Echo Cancellation.
VideoHandshake offers the echo cancellation one is accustomed to when
talking on the telephone. (You don't hear your voice coming back to
you from the other side.) Skype lacks crisp audio and echo cancellation.
Skype even recommends the use of a headset, which helps to cancel the
echoes. But using a headset is impractical, if not impossible, with
multiple participants at each location.
An Immersive Experience. A
real-life deposition is more than just "talking heads." VideoHandshake's
videoconferences allow a participant to see and be seen, and to show
documents and other materials to participants at remote locations. Using
our studio's integrated document camera and multiple monitors, an attorney
can highlight a portion of an exhibit or point out a location in a photograph
to the witness while each participant can simultaneously view (i) the
exhibit and (ii) each other. Try doing that with Skype and personal
web cams. You can't. Until Star Trek's transporter technology
is perfected ("Beam me up, Scotty!") our system is the best
available technology to simulate the verbal and visual language
necessary for an effective deposition.
Field of View.
Our studio camera, when it's not panning or zooming, can enlarge its
field of view to 130 degrees, while maintaining almost-as-good-as-being-there
resolution and clarity. Plus, with the layout of our studio (a wedge
or trapezoid shape) up to ten people at time can easily see and
be seen from remote sites. With off-the-shelf webcams or Skype,
you're lucky to get more than about one-and-a-half "heads"
in a view as the participants huddle around a single webcam.
Control. Videoconference
participants can typically take control of the remote site's camera
to pan or zoom the remote camera to give themselves a preferred view
of the remote site and to confirm just who is present at the remote
site.
Multi-Point. Our
multi-point abilities allow us to link up to four different locations
into a single videoconference. Skype can only do two.
Security. There
are security issues with Skype. Opening a Skype session in an office
can also open a virtual door to viruses and other nastiness. We guarantee
you won't get a computer virus by attending a VideoHandshake videoconference.
Neutrality.
There are obvious advantages to having a neutral professional location
at which different parties may have to conduct business, a deposition,
or an interview.
Full Service.
VideoHandshake is plugged into a global network through which we
can source and coordinate remote sites, court reporters, videographers
and similar professionals. Skype does not provide coordination of services.
Our technology is designed for business. And it means business.
Q: Can I use Skype or a Mac to connect to a videoconference in your
studio?
A: No. Their protocols are different. For more detailed technical requirements
to participate in a videoconference don't hesitate to contact us.
Q: What does videoconferencing cost?
A: A typical one-hour session will run you under $200 per location.
The factors that determine the ultimate cost include the duration of
the session, the time of day during which the session is held, the degree
of effort required to handle unusual logistics, membership in one of
our affiliate organizations, whether a bridging service is required
to address cross-protocol compatibility, and other value-added services.
Q: What value-added services can VideoHandshake contribute to my
video sales conference?
A: Consider just one example. Our consultants can prepare Power Point
slide shows and document camera (i.e.. Elmo) procedures that
coordinate seamlessly with your video conference. While we broadcast
your image and your voice on one monitor, we can simultaneously display
a Power Point slide show or a close up document camera procedure to
complement your message on the other monitor. Your audience can see,
hear, and interact with you in real-time while the slide show that gives
your message extra impact is broadcast in dual-monitor mode. Other services
can include court reporting, videography, and catering.
Q: I've been giving conferences and lectures to live audiences for
years. Why would I need your assistance with something as mundane as
a Power Point slide show?
A: The variables presented by the web-video environment (including occasional
bandwidth and technological limitations) impose approaches and solutions
that one familiar with traditional methods of communication may not
anticipate. Our experience coordinating web video sites and conferences
around the world (sometimes up to four sites at a time) have taught
us that the challenges and solutions one finds in any two web video
conferences are never exactly alike.
Q: Can I do the videography for a deposition from your studio of
a deponent who is at a far site?
A: Yes.
The final product is pretty good. For an example, take a look at the
split-screen expert deposition done in our studios via the following
YouTube link: